Guides · FBLA

How FBLA role plays are scored.

In 12 FBLA events you take a test first, and the best scores go on to a role play in front of judges. Here is how the rounds run, how long you get, and every row the judges score.

How it runsPrep and timeThe rating sheets

How it runs

Everyone first takes a 100-question multiple-choice test in 50 minutes. On a team, every member takes it alone and the team's scores are averaged.

At the National Leadership Conference, the top 15 go on to the role play.

Only the role play decides the winners. The test score breaks ties, so it still matters.

At regional and state levels some states run only the test, so check your state's rules.

Prep and time

11 events

20 minutes to prepare, then a 7-minute role play in front of the judges. You prepare on two notecards. The judges can ask questions during it.

Events: Banking & Financial Systems, Business Management, Customer Service, Entrepreneurship, Hospitality & Event Management, International Business, Management Information Systems, Marketing, Network Design, Sports & Entertainment Management, Technology Support & Services

Parliamentary Procedure

20 minutes to prepare, then up to 10 minutes to run the meeting in front of the judges. Teams of 4 or 5. Reference materials are allowed during prep only, and no scripts.

The rating sheets

The judges score the role play on a rating sheet. Most of the points are for the solution; the rest are for how you deliver it.

9 events share this sheet

100 points · 70 for the solution, 30 for delivery

RowPoints
Demonstrates understanding of the role play and defines the problems to be solved10
Identifies alternatives and the pros and cons of each20
Identifies a logical solution and aspects of implementation20
Demonstrates knowledge and understanding of the event knowledge areasEach event's page lists its own areas.20
Delivery
Statements are well organized and clearly stated10
Displays confidence, poised body language, engaging eye contact and effective voice projection10
Demonstrates the ability to effectively answer questions10
Total100

Events: Banking & Financial Systems, Business Management, Entrepreneurship, Hospitality & Event Management, International Business, Management Information Systems, Marketing, Network Design, Sports & Entertainment Management

Customer Service

100 points · 70 for the solution, 30 for delivery

RowPoints
Demonstrates understanding of the role play and defines the problems to be solved10
Communicates a position on the role play scenario10
Identifies a logical solution and aspects of implementation10
Displays empathy and diplomacy when responding to the role play scenario20
Demonstrates conflict resolution and closure to the role play20
Role Play Delivery
Statements are well organized and clearly stated10
Displays poised body language, engaging eye contact and effective voice projection10
Demonstrates the ability to effectively answer questions10
Total100

Parliamentary Procedure

120 points

RowPoints
Motions Classification as Listed in Role Play
Main motion10
Subsidiary motion10
Privileged motion10
Incidental motion10
Bring again motion10
Business of Meeting
Call to order5
Problem addressed25
Proper use of parliamentary terms10
Voices projected and expressions clear5
Presiding official remained impartial5
Members took initiative in the meeting5
Meeting adjournment5
Presentation Protocols
Adherence to Competitive Events Guidelines10
Total120

Technology Support & Services

100 points · 70 for the solution, 30 for delivery

RowPoints
Demonstrates understanding of the role play and defines the problems to be solved10
Communicates a position on the role play scenario10
Identifies a logical solution and aspects of implementation10
Displays empathy and diplomacy when responding to the role play scenario10
Shows knowledge of terminology and components related to the role play10
Demonstrates conflict resolution and closure to the role play20
Presentation Delivery
Statements are well organized and clearly stated10
Displays confidence, poised body language, engaging eye contact and effective voice projection10
Demonstrates the ability to effectively answer questions10
Total100

From FBLA's 2026-27 competitive events guidelines and their finals rating sheets, as Pennsylvania FBLA posts them. Row names are shortened where a sheet spells out a prompt. Each event's own page has its test areas, its rating sheet and free practice.

Next: How DECA role plays are scored. Or see every FBLA event.